Terms of service
Last updated: 6 August 2026
Welcome to C.O Cape Tech Dynamics.
These Terms of Service govern your use of the C.O Cape Tech Dynamics online store and your purchase of products through our website.
By accessing our website or placing an order, you agree to these Terms of Service, together with our Shipping Policy and Return & Refund Policy.
About C.O Cape Tech Dynamics
C.O Cape Tech Dynamics is an online retailer of technology products, electronic accessories, gadgets and related products. Our website allows customers to browse products, place orders and make payments online.
Use of Our Website
You agree to use our website lawfully and responsibly.
You may not:
· Use our website for fraudulent or unlawful purposes.
· Attempt to gain unauthorized access to our website or systems.
· Interfere with the operation or security of our website.
· Submit false or misleading information.
· Use our website to infringe the rights of another person or business.
We reserve the right to restrict or terminate access to our website where necessary to protect our business, customers, website or systems.
Products and Product Information
We make reasonable efforts to ensure that product descriptions, images, specifications and prices displayed on our website are accurate. However, product images may differ slightly from the actual product due to photography, lighting, screen settings, manufacturer changes or other factors. Product availability may change without notice. If a product becomes unavailable after an order has been placed, we will contact the customer and provide an appropriate resolution in accordance with applicable law.
Prices
All prices displayed on our website are shown in South African Rand (ZAR) unless otherwise stated. Prices may change from time to time without prior notice. The price applicable to your order is the price displayed at the time you complete your purchase, subject to any pricing errors or applicable legal requirements. Any applicable delivery charges will be displayed during checkout before you complete your purchase.
Orders
When you place an order through our website, you are making an offer to purchase the selected products. An order is considered received once your payment has been successfully processed and we have received your order. We reserve the right to contact you if there is an issue with your order, including product availability, payment, delivery information or suspected fraudulent activity.
Payment
Payment must be successfully completed before an order can be processed and dispatched. We may offer multiple payment methods through third-party payment providers. Your use of a third-party payment provider may also be subject to that provider’s own terms and conditions. C.O Cape Tech Dynamics does not store your complete payment card details.
Shipping and Delivery
Orders are delivered using Aramex or another suitable courier service selected by C.O Cape Tech Dynamics. Our estimated standard delivery timeframe is 3–7 business days after your order has been processed and dispatched.
Delivery times are estimates and may be affected by courier delays, public holidays, weather conditions, peak periods, incorrect delivery information or circumstances outside our reasonable control.
Customers are responsible for providing accurate delivery and contact information.
Please refer to our Shipping Policy for further information about delivery, tracking and shipping charges.
Returns, Refunds and Defective Products
We want you to receive your products in good working condition. If you receive a defective, damaged or incorrect product, please contact us as soon as reasonably possible after receiving your order. You may be required to provide your order number, photographs, video or other information necessary for us to assess the issue.
Returns, repairs, replacements and refunds will be handled in accordance with our Return & Refund Policy and applicable South African consumer law. Nothing in these Terms of Service is intended to exclude or limit any consumer rights that cannot lawfully be excluded or limited.
Customer Responsibility
Customers are responsible for ensuring that:
· Their billing and delivery information is accurate.
· They provide correct contact information.
· They use products in accordance with the manufacturer’s instructions and applicable safety requirements.
· They inspect products and packaging upon delivery and notify us of any apparent damage or problem as soon as reasonably possible.
Intellectual Property
All content on the C.O Cape Tech Dynamics website, including logos, branding, text, graphics, photographs, product descriptions and other original materials, belongs to C.O Cape Tech Dynamics or its respective content providers unless otherwise stated. You may not reproduce, copy, modify, distribute or commercially use our website content without prior written permission, except where permitted by law. Product names, logos and trademarks belonging to third parties remain the property of their respective owners.
Third-Party Services
Our website may use third-party services, including payment providers, courier services, Shopify, tracking services and other technology providers. These third parties may have their own terms, conditions and privacy policies.
C.O Cape Tech Dynamics is not responsible for the independent operation, availability or policies of third-party services, except where applicable law provides otherwise.
Website Availability
We aim to keep our website available and functioning properly. However, we cannot guarantee that the website will always be available, uninterrupted or free from errors. Website availability may be affected by maintenance, technical problems, internet disruptions, third-party services or circumstances beyond our reasonable control.
Limitation of Liability
To the extent permitted by applicable law, C.O Cape Tech Dynamics will not be responsible for losses arising from circumstances beyond our reasonable control. Nothing in these Terms of Service limits or excludes any liability or consumer right that cannot legally be limited or excluded under applicable South African law.
Privacy
Your personal information is handled in accordance with our Privacy Policy. By using our website and placing an order, you acknowledge that your information may need to be processed to fulfil your order, arrange delivery, process payments, provide customer support and comply with applicable legal requirements.
Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our business, website, products, services or applicable legal requirements.
The latest version will be published on our website.
Your continued use of our website after an updated version is published constitutes acceptance of the updated Terms, to the extent permitted by law.
Governing Law
These Terms of Service are governed by the laws of the Republic of South Africa. Any dispute relating to a purchase or use of our website will be handled in accordance with applicable South African law and the rights and remedies available to the parties.
Contact Us
C.O Cape Tech Dynamics
Cape Town, Western Cape, South Africa
Email: info@cocapetechdynamics.com
Contact +277 2851 4685
Please include your order number when contacting us about an existing order. By using our website or placing an order, you acknowledge that you have read and agreed to these Terms of Service.